Each Arctera Insight update is built to help you keep pace with changing regulations, communication channels, and compliance priorities.
This release introduces several key enhancements that bring greater visibility, automation, and control across the tools and workflows your teams rely on.
Expanded Communication Capture
Capture more of what matters with support for Zoom Phone SMS/MMS, Cloud9, Verba, and Microsoft Teams A/V, plus edited, deleted, and forwarded Zoom Chat messages. Achieve full visibility into team communications.
Smarter Transcription and Review
Turn audio, video, and email attachments into searchable, review-ready text for eDiscovery and Surveillance. AI summaries and Hotword analysis enable quicker insights with less manual effort.
Automated Classification for Emerging Privacy Laws
Keep up with changing compliance standards through new built-in policies for U.S. state privacy laws, including Minnesota, Maryland, and Nebraska. Department-based policies now update automatically for consistent governance.
Transparent Reporting and Audit Confidence
Gain visibility with self-service reconciliation and storage reports. Validate archived data, track trends, and demonstrate compliance with measurable, auditable insight.
How This Update Helps You ?
Drive smarter decisions, reduce compliance overhead, and stay ahead of evolving AI risks, without slowing down your teams.
Work Faster with Less Manual Review
AI-driven summaries & improved workflows help teams reduce time spent on review & triage, freeing up hours each week.
Lower Compliance and Audit Burden
Built-in controls and visibility reduce reliance on manual oversight, helping teams stay audit-ready with fewer resources.
Scale Oversight Without Scaling Headcount
Support more channels, users, and policies without adding complexity, so your team can manage more, with less.
Today, Arctera stands at a pivotal moment, not in transition, but in transformation, following our acquisition by Cloud Software Group. As a result, we’re doubling down on our compliance-focused product innovation, sales motions and customer experience by making our compliance operations a standalone business unit in the Cloud Software Group family.
Soniya Bopache
SVP and GM of Arctera
AI has officially crossed into regulated territory. It’s no longer just automating routine work. It’s shaping what’s said, how it’s said, and even which decisions get made.
Shilo Thomas
Product and Solutions Marketing, Data Compliance
The eDiscovery Challenge: A Growing Need for Comprehensive Solutions
Phil Yaccino
Arctera Healthcare Risk & Compliance CTO