Who Should Read This Report
Compliance and surveillance leaders
managing multi-jurisdictional complexity.
Risk and operations teams
modernizing data and vendor strategies.
Executives
planning for resilience, governance, and growth.
“The fines may be falling, but expectations are rising. After years of headline fines for off-channel messaging, enforcement has matured—but it hasn’t slowed. The next wave is about proof: who can show full communications oversight, from WhatsApp to AI-assisted monitoring, without breaking stride. ”