January 2026 Release

test cache issue on 22/5/26

  1. Feature Title
    Microsoft Teams Copilot Interaction Capture
  2. Category
    Capture
  3. What Changed
    The platform now captures Microsoft Teams Copilot interactions, including prompts and generated responses, as part of the communication record at the point of creation.
  4. Why It Matters
    This ensures AI-generated communications are preserved alongside user interactions, supporting regulatory recordkeeping and supervision requirements.
  5. Scope / Coverage
    Includes Teams Copilot prompts and responses within supported Microsoft 365 environments. link1, link2

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Cognizant is now the Exclusive Operator of BackupExec!

We are pleased to share that Backup Exec (BE), Desktop Laptop Option (DLO), and System Recovery (SR) are available to purchase again.

Expect the same proven technology, enterprise-grade support, and product innovation — now with a sharper focus on delivering unified data protection for organisations of all sizes.

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Sales & Renewals via Cognizant
https://backupexec.cognizant.com/
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Technical Specifications

The following technical details summarize how the Arctera Claude connector retrieves, normalizes, and delivers AI interaction data for governance workflows.

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  1. Attribute

    1. Integration Type
    2. Data Ingestion Method
    3. Authentication Method
    4. Deployment Model
    5. Archive Destination
    6. Supported Editions
    7. Captured Scope Summary
    8. Policy Enforcement Stage
    9. Regulatory Alignment

  2. Detail

    1. API-based integration using the Anthropic (Claude) Enterprise Compliance API
    2. Scheduled and ad hoc API-based collection
    3. Compliance Access Key with verified read scope
    4. Private cloud or self-hosted Capture deployment connected to supported Claude cloud environments
    5. Configured archive target within Arctera Unified Platform
    6. Anthropic organization with Enterprise Compliance API access
    7. User prompts, AI responses, contextual metadata, session threading, and available attachment references
    8. Applied during ingestion pipeline before archive commit
    9. Supports regulated recordkeeping, AI governance, compliance, audit, investigation, and eDiscovery workflows
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Supported Communication Platforms

The Arctera Unified Platform captures and governs communications and related enterprise data across a broad range of enterprise systems using a unified data foundation. Communications are collected from collaboration, messaging, voice, financial, and AI platforms and standardized at ingestion into a consistent structure. This allows surveillance, retention, and discovery workflows to operate across sources without system-specific processing or data reconstruction. All records are preserved with full context, including content, metadata, participants, and relationships between interactions.

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Collaboration & Unified Communications

Capture conversations, meetings, and collaboration activity across unified communication platforms with full message and participant context.
Includes: Microsoft Teams, Slack, Zoom, Webex, RingCentral

Email & Storage

Capture email and stored content with full structure, attachments, and metadata for retention and regulatory requirements.
Includes:

  • Microsoft Exchange,
  • Microsoft 365,
  • Gmail,
  • Google Workspace,
  • Azure Blob, Amazon S3

File Sharing

Capture document activity across file-sharing platforms, including versions, metadata, and embedded communications.
Includes: SharePoint, OneDrive, Google Drive, Box, Dropbox

Mobile, Social & Messaging

Capture communications across mobile and social platforms, including off-channel messaging, with message content and activity context preserved.
Includes: WhatsApp, WeChat, SMS (iMessage, Android), Telegram, Signal, LinkedIn, X (Twitter)

AI Communications

Capture AI interactions, including prompts and responses, and preserve AI-generated content for surveillance, retention, and ediscovery workflows.
Includes: Microsoft Copilot, ChatGPT

Financial Platforms

Capture structured communications from financial systems to support surveillance, audit, and regulatory reporting.
Includes: Bloomberg, LSEG (Refinitiv), Symphony, FX Connect, Tradeweb

View all Connectors
/content/eds-arctera/unified-platform/capture/integrations
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