Doing More with Less in Compliance
When surveillance teams review their alert queues, the problem is rarely coverage.

Shilo Thomas
Product and Solutions Marketing, Data Compliance
Each Arctera Unified Platform update is built to help you keep pace with changing regulations, communication channels, and compliance priorities.
This release introduces enhancements that help teams move from insight to action—by expanding data coverage, accelerating review, and simplifying platform management across legal and compliance workflows.
Accelerate early case assessment with AI-powered dashboards, faster conversation search, and large-scale legal holds. Extend eDiscovery to modern collaboration and AI-generated content so legal teams begin matters with context, confidence, and defensibility.
Capture more collaboration, messaging, and AI-driven content–including ChatGPT, Google Messages, Zoom Chat, and FX Connect–into a unified platform. Preserve attachments, reactions, and context to support consistent monitoring, earlier issue detection, and defensible records.
Improve monitoring workflows with easier reporting, faster review of similar items, and clearer reviewer controls. Expand Surveillance coverage to Copilot and ChatGPT while making reviews more focused, efficient, and defensible.
Make administration easier with group-based reviewer assignment, centralized notifications, and enhanced reconciliation reports that help validate data, support audits, and maintain governance at scale.
Action Required
Upcoming changes to application URLs will require customer action
We’re making updates to application URLs to support platform improvements. Clear guidance and advance notice will be provided to help customers update access smoothly and avoid disruption.
How This Update Helps You ?
Drive smarter decisions, reduce compliance overhead, and stay ahead of evolving AI risks, without slowing down your teams.
Work Faster with Less Manual Review
AI-driven summaries & improved workflows help teams reduce time spent on review & triage, freeing up hours each week.
Lower Compliance and Audit Burden
Built-in controls and visibility reduce reliance on manual oversight, helping teams stay audit-ready with fewer resources.
Scale Oversight Without Scaling Headcount
Support more channels, users, and policies without adding complexity, so your team can manage more, with less.
When surveillance teams review their alert queues, the problem is rarely coverage.

Shilo Thomas
Product and Solutions Marketing, Data Compliance
AI assistants like ChatGPT and Microsoft Copilot are embedded in everyday work. Teams use them to draft content, summarize information, and support decisions. These prompts and responses increasingly qualify as business records because they capture intent and rationale that may not appear in final documents or downstream messages.

Amol Botre
Senior Principal Product Manager, Platform
2025 was the year AI went from “interesting” to “expected.” Not in abstract strategy decks, but in day-to-day conversations with compliance teams, supervisors, and business leaders who were being asked — in many cases pushed — to show measurable progress.

Chris Stapenhurst
Director, Product Management