Arctera, Data Compliance
Why Most Investigations Start Too Late
By the time most matters formally begin, scope has already expanded.
Shilo Thomas
Product and Solutions Marketing, Data Compliance
Supervision and Surveillance for Modern Communication Risk
Detect conduct risk early across modern communication channels—before issues escalate into regulatory action.
Why Supervision and Surveillance are Under Pressure
Modern communications generate massive volumes of unstructured data across messaging, collaboration, and voice platforms. As channels multiply and data grows, traditional supervision approaches struggle to keep up.
80%+ of enterprise communications
Are unstructured and difficult to supervise manually
Up to 90% of potential risk
Goes undetected without advanced surveillance analytics
Weeks or longer
To identify issues using reactive review approaches
When Conduct Risk Goes Unseen, Consequences Follow
Supervision and surveillance are no longer about checking boxes. Regulators expect organizations to proactively identify, investigate, and address conduct risk across all communication channels.
When supervision is inconsistent or delayed, issues escalate—driving regulatory scrutiny, operational disruption, and loss of trust when oversight matters most.
A Smarter Approach to Supervision and Surveillance
A risk-focused approach to supervising communication—designed for modern volume and complexity.
Identify Risk Sooner
Surface emerging conduct issues before they escalate.
Prioritize What Matters Most
Direct reviewer attention to high-risk activity.
Supervise Across Channels
Apply policies uniformly across modern communications.
Act When Issues Arise
Transition seamlessly from detection to investigation.
Eliminate Gaps in Coverage
Ensure no channel or behavior goes unseen.
Demonstrate Effective Oversight
Show regulators proactive, defensible supervision.
Built for Organizations Where Conduct Risk Has Real Consequences
Supervision and surveillance require scale, consistency, and defensibility across the enterprise.
Highly Regulated by Design
Built to meet strict supervision and compliance requirements.
Aligned to Regulatory Change
Adapt supervision as rules, expectations, and channels evolve.
Built to Scale with Communication Volume
Supervise growing data without adding complexity.
Proven Under Scrutiny
Trusted to support regulatory exams and enforcement actions.
Powered by the Arctera™ Unified Platform
One Unified Platform for Proactive Supervision & Surveillance
Unify capture, supervision, surveillance, investigation, and AI-driven insight in a single, defensible platform—so you can detect conduct risk early and demonstrate effective oversight with confidence.
How Organizations Strengthen Supervision and Surveillance
Detect conduct risk earlier across communication channels
Focus supervision efforts on the highest-risk activity
Reduce review backlogs and operational strain
Respond confidently to regulatory and internal inquiries
Strengthen Supervision—Without Increasing Complexity
See how Arctera helps organizations detect conduct risk early and demonstrate effective oversight at scale.
Read Our Compliance Blogs
Arctera, Data Compliance
Proving Governance in Modern Compliance
Once communications are captured and retention decisions are made, a different set of questions begins.
Shilo Thomas
Product and Solutions Marketing, Data Compliance
Arctera, Data Compliance
What US $2B in Off-Channel Fines Really Signals
More than US$2 billion in enforcement actions have hit the books recently, all tied to off-channel communications. At first glance, these cases seem to be about employees using personal messaging apps, but that’s not really the story.
Shilo Thomas
Product and Solutions Marketing, Data Compliance