Why eComms Surveillance is Under Pressure
Modern communications generate massive volumes of unstructured data across messaging, collaboration, and voice platforms. As channels multiply and data grows, traditional surveillance approaches struggle to keep up.
80%+ of enterprise communications
Are unstructured and difficult to supervise manually
Up to 90% of potential risk
Goes undetected without advanced surveillance analytics
Weeks or longer
To identify issues using reactive review approaches
When Conduct Risk Goes Unseen, Consequences Follow
eComms surveillance is no longer about checking boxes. Regulators expect organizations to proactively identify, investigate, and address conduct risk across all communication channels.
When surveillance is inconsistent or delayed, issues escalate—driving regulatory scrutiny, operational disruption, and loss of trust when oversight matters most.
A Smarter Approach to eComms Surveillance
A risk-focused approach to eComms communications surveillance—designed for modern volume and complexity.
Identify Risk Sooner
Surface emerging conduct issues before they escalate.
Prioritize What Matters Most
Direct reviewer attention to high-risk activity.
Surveillance Across Channels
Apply policies uniformly across modern communications.
Act When Issues Arise
Transition seamlessly from detection to investigation.
Eliminate Gaps in Coverage
Ensure no channel or behavior goes unseen.
Demonstrate Effective Oversight
Show regulators proactive, defensible supervision.
Built for Organizations Where Conduct Risk Has Real Consequences
eComms surveillance require scale, consistency, and defensibility across the enterprise.
Highly Regulated by Design
Built to meet strict regulatory and surveillance requirements.
Aligned to Regulatory Change
Adapt quickly as rules, expectations, and channels evolve.
Built to Scale with Communication Volume
Provide surveillance for growing data without adding complexity.
Proven Under Scrutiny
Trusted to support regulatory exams and enforcement actions.
Report
2026 Compliance Lookahead: Implications for Surveillance Leadership
The Financial Services Surveillance Regulatory Outlook 2025- 2027 Report is here - learn what leading institutions are doing today to build flexibility, transparency, and auditability into their compliance frameworks.