COMMUNICATIONS SURVEILLANCE SOLUTIONS

Simplify management of digital communications governance.

Arctera provides a unified approach to the management of communications surveillance. Learn what it takes to streamline your operations, mitigate risk, and control costs.

Supervising digital communications is filled with obstacles.

in regulatory fines imposed by FINRA in 2023.

$88.9M

of organizations are not yet utilizing technology to fulfill their compliance programs.

31%

of professionals say using technology to automate manual processes would reduce compliance costs.

65%

Arctera delivers fully integrated, end-to-end digital communications governance.

Mitigate Compliance Risk

Capture and store voice, email, chat, SMS, social media, and loose files.

Enrich Metadata Content

Leverage pre-built and customizable policies based on industry experts and NLP.

Enable Augmented AI

Efficiently drive alerts and review data with transparent machine learning.

Discover and Solve More

Surface relevant data quickly for compliance, legal, and privacy investigations.

Collect content across your distributed data estate.

Capture data from more than 120 sources leveraging powerful capabilities that work to simplify data gathering and minimize compliance risk.

Leverage data capture that spans Microsoft 365, Google, Bloomberg, Salesforce, ServiceNow, and others.

Expand capture across collaboration content, chat, email, social media, audio and video communications, and more.

Minimize risk by using existing infrastructure for compliance management versus relying on a third-party integration.

Computer screen with logo's of content sources

Control unstructured data with in-depth risk analytics.

Classify and contextualize content to gain insights and meet regulatory compliance requirements.

Minimize duplicate, stale, orphaned, and dark data.

Flag anomalies and identify suspicious or malicious user behavior.

Control access permissions and identify possible ransomware hidden in your files.

Transform audio and video into structured data with precision transcription services, enhancing the analysis and classification of unstructured content.

Globe with icons

Enhance content metadata with industry-vetted policies and AI.

Use automated data classification via expert-trained systems and artificial intelligence to make intelligent decisions regarding compliance management and risks.

Identify more than 1,100 data types using expert-trained patterns out of the box or customize your own.

Leverage AI/NLP with language detection and sentiment analysis as well as advanced keyword conditions, regular expressions, exact data match, document similarity, and more.

Test policies and view results with hit highlighting before enabling in production.

Computer screen with AI

Arctera Named a Leader in the Gartner® Magic Quadrant™ for DCGA Solutions

Recognized by Gartner as a Leader and ranked #1 in 2 Use Cases for Digital Communications Governance and Archiving (DCGA) Solutions.

Preserve and manage content lifecycles compliantly.

Perform seamless data archive and data retention to identify key content autonomously and reduce compliance risk.

Safeguard data retention information in a single, searchable online repository within our secure and private multi-tenant data centers.

Synthesize intelligence across unstructured data sources to minimize business and compliance risk.

Preserve your unstructured data and make it discoverable via classification and indexing.

Servers and gears resilient.

Automate and review processes using machine learning.

Accelerate review workflows while surfacing critical data and zeroing in on risky behavior to stay ahead of compliance management obligations.

Drive efficiency with transparent policies that can be copied and modified to better serve specific requirements.

Confirm regulatory compliance with guaranteed sample, random sample, and ad hoc searches.

Learn why an item was flagged as relevant or irrelevant with the Arctera™ Surveillance Transparency Score.

Gears and machine learning.

Optimize discovery workflows to obtain fast and accurate results.

Arctera enables organizations to stay ahead of potential legal and investigation issues with purpose-built review and upstream eDiscovery.

Leverage targeted EDRM collections from more than 120 content sources.

Locate relevant data quickly for discovery, supervision, privacy, and legal challenges.

Utilize advanced reporting capabilities to view audit trails of individual messages or history of an entire incident.

Magnifying glass for regulations.

How leading firms are moderning surveillance.

Discover how surveillance teams are advancing oversight and accountability amid tightening global standards.

Read Our Compliance Blogs

Arctera, Data Compliance

Doing More with Less in Compliance

When surveillance teams review their alert queues, the problem is rarely coverage.

Headshot of Shilo Thomas, Product and Solutions Marketing, Data Compliance

Shilo Thomas

Product and Solutions Marketing, Data Compliance

Arctera, Data Compliance

AI Interactions Are Business Records. Are You Ready?

AI assistants like ChatGPT and Microsoft Copilot are embedded in everyday work. Teams use them to draft content, summarize information, and support decisions. These prompts and responses increasingly qualify as business records because they capture intent and rationale that may not appear in final documents or downstream messages.

Amol Botre | Arctera

Amol Botre

Senior Principal Product Manager, Platform

Arctera, Data Compliance

How AI Will Shape Compliance Operations in 2026

2025 was the year AI went from “interesting” to “expected.” Not in abstract strategy decks, but in day-to-day conversations with compliance teams, supervisors, and business leaders who were being asked — in many cases pushed — to show measurable progress.

Headshot of Chris Stapenhurst, Director, Product Management

Chris Stapenhurst

Director, Product Management

Ready to get in touch?