Microsoft Teams Capture Integration

The Arctera Microsoft Teams connector is an API-based integration that captures, preserves, and supervises Teams communications, including chat messages, channel messages, attachments, edits, deletions, and reactions, for regulatory compliance, audit, and eDiscovery. It is designed for compliance, legal, and IT teams that require a complete and reviewable record of collaboration activity.
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What Is the Arctera Microsoft Teams Integration?

The Arctera Microsoft Teams capture integration uses Microsoft Graph, Teams Export APIs, and SharePoint APIs to retrieve and standardize Teams communications from Microsoft 365 environments. It performs scheduled and ad hoc collection, capturing chat messages, channel conversations, attachments, and lifecycle events such as edits and deletions, and transforms them into complete, archive-ready records for supervision, retention, and discovery.

Within the Arctera Unified Platform, these records preserve conversation structure and metadata, enabling compliance, legal, and IT teams to maintain consistent, defensible communication records across Teams without duplication or reprocessing.

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Technical Specifications

The following technical details summarize how the Arctera Microsoft Teams connector operates within enterprise environments and how communication data is collected, processed, and delivered for governance workflows.

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  1. Attribute

    1. Integration Type
    2. Data Ingestion Method
    3. Authentication Method
    4. Deployment Model
    5. Archive Destination
    6. Supported Editions
    7. Captured Scope Summary
    8. Policy Enforcement Stage
    9. Regulatory Alignment

  2. Detail

    1. API-based integration using Microsoft Graph API, Teams Export APIs, and SharePoint API
    2. Scheduled and ad hoc API-based collection
    3. Microsoft Entra ID application permissions with X.509 certificate authentication
    4. SaaS
    5. Configured archive target within Arctera Unified Platform
    6. Requires supported Microsoft Graph licensing for Teams Export APIs
    7. Chats, channels, attachments, edits, deletions, reactions, metadata
    8. Applied during ingestion pipeline before archive commit
    9. Supports SEC, FINRA, and enterprise communications compliance workflows
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What the Microsoft Teams Connector Captures

check-circle: Chat Messages: Captures one-to-one and group chat messages across Teams conversations.

check-circle: Channel Messages: Captures messages within Teams channels, including threaded conversations.

check-circle: Edits and Deletions: Captures message lifecycle activity such as edits and deletions where supported.

check-circle: Attachments and Modern Attachments: Captures files, links, and modern attachments associated with messages.

check-circle: Rich Content Types: Captures Loop components, video clips, voice messages, and embedded content where supported.

check-circle: Reactions and System Events: Captures reactions, mentions, approvals, and system-generated membership events.

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How the Microsoft Teams Connector Works

The Microsoft Teams connector operates as a scheduled ingestion pipeline that retrieves communication data from Microsoft APIs, normalizes records, and delivers them into the Arctera Unified Platform archive for supervision, retention, and eDiscovery workflows.

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Step 1: Entra ID Application Configuration
Register a Microsoft Entra ID application and configure Microsoft Graph, Teams Export API, and SharePoint permissions with admin consent.
Step 2: Certificate Authentication Setup
Configure X.509 certificate authentication and associate it with the application to enable secure API access.
Step 3: Authentication and Collector Configuration
Enter directory ID, application ID, and certificate details in Capture and configure monitored users and processing settings.
Step 4: Scheduled and Ad Hoc Data Collection
Capture executes scheduled or ad hoc API collection to retrieve chat, channel, and attachment data without interacting with live user sessions.
Step 5: Normalization, Threading, and Archive Delivery
Transform Teams data into standardized formats, apply threading and message handling, and deliver records to the configured archive target.
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Supported Environments

The Microsoft Teams integration operates across Microsoft 365 cloud environments with Capture deployed as a SaaS-based service.

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Microsoft 365 Cloud Environment

The integration connects to Microsoft 365 using Microsoft APIs and Entra ID authentication to retrieve Teams communication data based on configured permissions.

SaaS Capture Deployment

Capture operates as a SaaS deployment, securely connecting to Microsoft APIs to retrieve, process, and deliver Teams communication data to the archive target..

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Compliance & Regulatory Use Cases

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Retain Teams communications for compliance oversight

Compliance and Risk Teams

When employees communicate through Teams, the Arctera connector captures chats, channel messages, attachments, and lifecycle events and preserves them in the Arctera Unified Platform. Teams can retain communications for regulatory compliance and supervision.

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Investigate communication activity and misconduct

Compliance, Legal, and Risk Teams

When investigating communication activity, the Arctera connector captures conversations, edits, deletions, and metadata. Teams can reconstruct conversations and review activity for investigation workflows

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Apply legal hold and eDiscovery to Teams data

Legal and eDiscovery Teams

When legal matters require communication review, the Arctera connector captures Teams messages and attachments and preserves them in the archive. Legal teams can search, hold, and produce records.

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Provide audit trail of collaboration activity

Compliance and Audit Teams

When auditors require visibility into collaboration, the Arctera connector captures Teams activity, edits, deletions, and metadata. Teams can provide a structured audit trail for compliance and review.

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Frequently Asked Questions

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What Microsoft Teams content does the integration capture?
The integration captures chat messages, channel messages, attachments, modern attachments, edits, deletions, reactions, Loop components, and system-generated events. It preserves communication lifecycle activity and metadata for governance workflows.
Does the integration capture Microsoft Teams data in real time?
No. The integration uses scheduled or ad hoc API-based collection runs. It does not intercept live communication traffic.
How quickly is Microsoft Teams data available in the archive?
Teams data is captured based on configured collection schedules and API availability. Timing may vary depending on configuration and access models.
How is access to Microsoft Teams data secured?
Access is configured using Microsoft Entra ID application permissions with OAuth 2.0 and X.509 certificate authentication. Required permissions are scoped to supported APIs.
How does this support compliance and audits?
The integration preserves Teams communications as normalized archive-ready records, including lifecycle activity such as edits and deletions where available.
How is the connector deployed?
The connector is configured by registering an Entra ID application, granting permissions, uploading a certificate, and configuring Capture settings.
See How Microsoft Teams Capture Works in Your Environment
Capture Teams chats, channels, attachments, and message activity as normalized, archive-ready records for supervision, retention, and eDiscovery.
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See How Microsoft Teams Capture Works in Your Environment

Capture Teams chats, channels, attachments, and message activity as normalized, archive-ready records for supervision, retention, and eDiscovery.
Request a Demo
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Read Our Compliance Blogs

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