Google Workspace Capture Integration

The Arctera Google Workspace connector is an API-based integration that captures, preserves, and supervises shared files and collaboration activity, including comments and replies on shared documents, for regulatory compliance, audit, and eDiscovery. It is designed for compliance, legal, and IT teams that require a complete and reviewable record of document collaboration.

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What Is the Arctera Google Workspace Integration?

The Arctera Google Workspace integration uses the Google Drive API and Admin SDK Directory API with a Google service account and domain-wide delegation to retrieve shared files and collaboration activity from Google Workspace environments. It performs scheduled API-based collection, captures shared documents along with comments and replies, and transforms them into standardized, archive-ready output for supervision, retention, and eDiscovery workflows.

This integration is used by compliance, legal, and IT teams to capture and govern document collaboration in a consistent and reviewable format.

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Technical Specifications

The following technical details summarize how the Arctera Google Workspace connector operates within enterprise environments and how shared-document collaboration data is collected, processed, and delivered for governance workflows.

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Attribute
1. Integration Type
2. Data Ingestion Method
3. Authentication Method
4. Deployment Model
5. Archive Destination
6. Supported Editions
7. Captured Scope Summary
8. Policy Enforcement Stage
9. Regulatory Alignment
Detail
1. API-based integration using Google Drive API and Admin SDK Directory API
2. Scheduled API-based collection runs
3. OAuth 2.0 using service account with domain-wide delegation
4. Private cloud or self-hosted Capture deployment
5. Configured archive target within Arctera Unified Platform
6. G Suite Business, G Suite Enterprise, Drive Enterprise
7. Shared files, comments, and replies on shared documents
8. Supports enterprise compliance, audit, and investigation workflows
9. Supports enterprise compliance, audit, and investigation workflows

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What the Google Workspace Connector Captures

check-circle: Shared Files: Captures files shared within Google Workspace environments for collaboration and governance workflows.

check-circle: Comments on Shared Documents: Captures comment threads associated with shared files for review and investigation.

check-circle: Replies on Shared Documents: Captures replies within comment threads to preserve full collaboration context.

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How the Google Workspace Connector Works

The Google Workspace connector operates as a scheduled ingestion pipeline that retrieves shared files and collaboration data from Google APIs, normalizes records, and delivers them into the Arctera Unified Platform archive for supervision, retention, and eDiscovery workflows.

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Step 1: Service Account and Key Creation

Create a Google service account and generate a JSON key. Enable domain-wide delegation and prepare credentials for API access.

Step 2: API Enablement and Authorization

Enable Google Drive and Admin SDK APIs and authorize required scopes. Assign the required read role and configure domain-wide delegation permissions.

Step 3: Authentication and Configuration in Capture

Upload the JSON key and configure the service account and user email within the Capture collector to establish API access.

Step 4: Scheduled API Data Collection

Capture executes scheduled API collection runs to retrieve shared files and comment/reply data without interacting with live user sessions.

Step 5: Normalization and Archive Delivery

Transform shared-file content and collaboration data into standardized formats and deliver normalized records to the configured archive target.

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Supported Environments

The Google Workspace integration operates across Google Workspace cloud environments and Capture deployments within private or self-hosted infrastructure.

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Google Workspace Cloud Environment

The integration connects to Google Workspace using API-based access with a service account and domain-wide delegation. It retrieves shared files and associated collaboration data from Google Drive environments.

Private Cloud and Self-Hosted Capture Deployment

Capture is deployed within a private cloud or self-hosted environment. It securely connects to Google APIs, performs scheduled ingestion, and processes shared-document collaboration data before delivering it to the archive target.

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Compliance & Regulatory Use Cases

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Retain shared-document collaboration for compliance oversight

Compliance and Risk Teams

When employees collaborate using shared Google Workspace documents, the Arctera connector captures shared files, comments, and replies and preserves them in the Arctera Unified Platform. Teams can retain collaboration records for supervision and compliance review.

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Investigate document collaboration activity

Compliance, Legal, and IT Teams

When investigating document activity, the Arctera connector captures shared files and associated comment threads. Teams can reconstruct collaboration history and review interactions, resulting in more complete investigations.

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Apply legal hold and eDiscovery to shared documents

Legal and eDiscovery Teams

When legal matters require document review, the Arctera connector captures shared files and collaboration activity and preserves them in the archive. Legal teams can search, hold, and produce records for eDiscovery workflows.

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Provide audit trail of market communications

Compliance and Audit Teams

When auditors require visibility into communications, the Arctera LSEG connector captures message activity and metadata. Teams can provide a structured and reviewable record of regulated communications.

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Frequently Asked Questions

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What Google Workspace content does the integration capture?

The integration captures shared files and associated comments and replies on shared documents within Google Workspace. It focuses specifically on shared-document collaboration activity. Other Google Workspace content types are not included in the capture scope.

Does the integration capture Google Workspace data in real time?

No. The integration uses scheduled API-based collection runs to retrieve data from Google APIs. It does not intercept or monitor live user activity, ensuring no impact to platform performance.

How quickly is Google Workspace data available in the archive?

Data is captured based on scheduled collection runs. Timing depends on the configured ingestion schedule and API availability. Once retrieved, records are normalized and delivered to the archive.

How is access to Google Workspace data secured?

Access is configured using a Google service account with OAuth 2.0 and domain-wide delegation. Required API scopes must be explicitly authorized, ensuring controlled access to shared files and collaboration data.

How does this support compliance and audits?

The integration preserves shared files and collaboration activity as normalized records in the archive. These records support supervision, retention, investigation, and regulatory audit workflows.

How is the connector deployed?

The connector is configured by creating a service account, enabling domain-wide delegation, authorizing API scopes, and uploading the JSON key in Capture. Scheduled collection runs then retrieve and process data.

How does this differ from native Google Workspace retention?

Google Vault provides native retention capabilities within Google Workspace. The Arctera integration retrieves shared-document collaboration data, normalizes it, and delivers it to a centralized archive, enabling consistent governance across systems.

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