Chris Stapenhurst
Director, Product Management
Lessons from XLoD London: What Stonehenge can teach us about choosing an archive
Every year I look forward to attending XLoD London. It's always one of the best opportunities to connect with customers, partners, and industry peers who are tackling the ever-evolving challenges of compliance, surveillance, and information governance.
This year, though, I decided to arrive a day early and do something I'd never done before: visit Stonehenge.
Like many people, I've seen countless photos over the years, but standing there in person is an entirely different experience. You're immediately struck by the history. Thousands of years later, it's still standing. It has endured through changing civilizations, technologies, and generations, and it reminded me that preserving history isn't just about remembering the past—it's about ensuring something important is still there when you need it.
As I walked the site, I couldn't help but think about what we do at Arctera.
An archive exists for exactly that purpose. It's the system organizations trust to preserve their own history—the communications, records, and data that may not need to be accessed for years but must be available when regulators come calling, when legal teams launch an investigation, or when the business simply needs to understand what happened.
That's why I believe choosing an archive is fundamentally different from choosing most enterprise software.
You're Not Buying Software for Today
Most technology decisions solve an immediate business problem. An archive is different because you're making a decision that could affect your organization for decades.
When customers evaluate archive vendors, feature comparisons are important—but they shouldn't be the only consideration.
I think there are three questions every organization should ask before trusting a vendor with their history:
1. Have they demonstrated they can stand the test of time?
Experience matters.
Archiving isn't a market where you want to rely solely on promises. You want a provider that has spent years—ideally decades—helping organizations preserve information through changing regulations, evolving technologies, and shifting business requirements.
Longevity builds confidence.
2. Can you trust them to protect your data?
An archive only has value if the information inside it remains secure, complete, and available.
Understanding a vendor's history of protecting customer data, avoiding major security incidents, and maintaining operational resilience should be part of every evaluation. After all, preserving history means protecting it.
3. Will they still be here years from now?
This is a question that doesn't get asked often enough.
Organizations don't implement an archive expecting to replace it every few years. They need a long-term partner.
Financial stability matters because it speaks to a vendor's ability to continue investing in innovation, supporting customers, and remaining a trusted steward of your information well into the future.
Conversations That Reinforced the Point
Those thoughts stayed with me throughout XLoD.
Many of the conversations I had centered on AI governance, electronic communications surveillance, regulatory complexity, and preparing for what's next. While the technologies continue to evolve, one thing hasn't changed: organizations need confidence that the information they rely on today will still be accessible, trustworthy, and protected years from now.
That's exactly what an archive is supposed to provide.
More Than a Repository
At Arctera, we often talk about archives as the foundation for compliance, eDiscovery, surveillance, and governance. But after visiting Stonehenge, I found myself thinking about it in much simpler terms.
An archive preserves your organization's history.
History only has value if it survives.
Stonehenge has endured for thousands of years because it was built to last. Organizations should expect that same level of permanence from the technology—and the partner—they choose to safeguard their own history.